Privacy Policy – Jilieee

1 Introduction

Jilieee ("Jilieee," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the Jilieee website, mobile application, and associated gaming services (collectively, the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Privacy Policy applies to all registered players, prospective users, and visitors to the Jilieee Platform. It should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

By accessing the Jilieee Platform, creating an account, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform immediately.

2 Personal Data We Collect

Jilieee collects various categories of personal data depending on how you interact with our Platform. The categories of personal data we may collect include, but are not limited to, the following:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming or regulatory compliance purposes and with your explicit consent.

3 How We Collect Your Data

Jilieee collects personal data through the following means:

• Direct Interactions: When you register an account, complete your profile, make a deposit or withdrawal, contact customer support, or respond to surveys and promotions, you directly provide us with personal data.
• Automated Technologies: As you navigate and interact with the Jilieee Platform, we automatically collect Technical Data and Usage Data using cookies, server logs, and similar tracking technologies. See Section 8 for more details on our cookie practices.
• Third-Party Sources: We may receive personal data about you from third parties, including payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and analytics partners, where permitted by applicable law.
• KYC and AML Verification: As part of our regulatory obligations, we may collect identity and address verification documents directly from you or through authorized third-party verification providers.

4 Purpose and Legal Basis for Processing

Jilieee processes your personal data only where we have a lawful basis to do so under the Data Privacy Act of 2012. The following table outlines the primary purposes for which we process your data and the corresponding legal basis:

Where we rely on your consent as the legal basis for processing — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, please contact our support team or update your account notification preferences.

5 Sharing and Disclosure of Personal Data

Jilieee does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your personal data with the following categories of recipients under strictly controlled conditions:

• Payment Processors: We share necessary financial data with payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank to facilitate deposits and withdrawals on your behalf.
• Identity Verification Providers: We engage accredited third-party KYC and AML service providers to verify your identity and age in compliance with Philippine regulations.
• Game Providers: Game software providers integrated into the Jilieee Platform may receive limited gaming session data necessary to deliver their services.
• Regulatory Authorities: We may be required to disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities in compliance with applicable law.
• Law Enforcement: Where required by a valid court order, subpoena, or other legal process, Jilieee may disclose personal data to law enforcement agencies.
• Service Providers: We engage trusted third-party service providers for IT infrastructure, data hosting, analytics, and customer support. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of Jilieee's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

6 Data Retention

Jilieee retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years after account closure, in compliance with Philippine AML regulations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of the Philippines.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship.
• Support Communications: Customer support records are retained for up to three (3) years from the date of the last interaction.
• Marketing Data: Where you have consented to receive marketing communications, your data is retained until you withdraw consent or for a maximum of two (2) years of inactivity, whichever comes first.

Upon expiry of the applicable retention period, Jilieee will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

7 Data Security

Jilieee implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Jilieee Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized Jilieee personnel can access personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of our systems.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Secure, access-controlled data centers with physical security measures for servers hosting Jilieee data.

While Jilieee takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Jilieee will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

8 Cookies and Tracking Technologies

Jilieee uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that prevent fraudulent use. These cannot be disabled.
• Performance and Analytics Cookies: These cookies collect anonymized information about how visitors use the Jilieee Platform, such as which pages are visited most frequently. This data helps us improve the Platform's performance and user experience.
• Functional Cookies: These cookies remember your preferences — such as your preferred language or display settings — to provide a more personalized experience on Jilieee.
• Marketing Cookies: Used to deliver promotional content and offers that are relevant to your interests. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Jilieee Platform. For more information on managing cookies, refer to your browser's help documentation.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by Jilieee:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal data Jilieee holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request that Jilieee provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe Jilieee has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Privacy Policy. Jilieee will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with applicable law.

10 Protection of Minors

The Jilieee Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. Jilieee does not knowingly collect, process, or retain personal data from individuals under the age of 21.

As part of our registration and verification process, Jilieee requires all players to confirm their age and may request government-issued identification to verify that the player meets the minimum age requirement. Any account found to belong to a person under 21 years of age will be immediately suspended, all associated balances will be forfeited, and the personal data of the minor will be deleted from our systems as promptly as possible.

If you are a parent or guardian and believe that a minor has registered on the Jilieee Platform or provided us with personal data without your consent, please contact us immediately at the details provided in Section 13.

11 International Data Transfers

Jilieee primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, game software vendors, and analytics platforms — may process data in other jurisdictions.

Where personal data is transferred outside the Philippines, Jilieee ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses, data processing agreements, or transfers to jurisdictions recognized as providing adequate data protection.

By using the Jilieee Platform, you acknowledge and consent to the transfer of your personal data to third-party service providers in other jurisdictions where necessary for the delivery of our services, subject to the protections described in this section.

12 Changes to This Privacy Policy

Jilieee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players through one or more of the following methods: a prominent notice on the Platform, an in-app notification, or an email to your registered address.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. Your continued use of the Jilieee Platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how Jilieee protects your personal data.

13 Contact and Data Controller Information

Jilieee acts as the Data Controller for the personal data collected through the Platform. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer through the following channel:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official channels through appropriate Philippine government resources.

For responsible gaming concerns, self-exclusion requests, or account restriction inquiries, please visit our dedicated Responsible Gaming page.